Padu88 Privacy Policy — Your Information, Our Responsibility
This Privacy Policy explains how padu88 collects, uses, stores and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
1. Information We Collect
When you register and use the padu88 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information collected are as follows:
Account Information
During registration, we collect the username, phone number, email address, and password set by the user. This information is required to create and manage your account on the padu88 platform.
Payment Information
When you make a deposit or withdrawal in Malaysian Ringgit (RM / MYR), we record transaction details including the amount, payment method used and transaction time. We do not store your full bank account number or payment card details directly — such sensitive data is processed through secure payment providers.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser type, IP address and access time. This information helps us identify technical issues, prevent fraud and improve platform performance for users in Malaysia.
Usage Data
We also record in-platform activity such as games played, bets placed, session duration, and pages visited. This data is used to improve the user experience and help us understand overall usage patterns without identifying individual users.
2. How We Use Your Information
Information collected by padu88 is used for specific and legitimate purposes. We do not use your information for any purpose other than those stated below:
- Account management: Enables login, identity verification and user profile management.
- Transaction processing: To verify RM deposits and withdrawals, and to maintain a transaction history for users' reference.
- Platform security: Detects suspicious activity, prevents fraud and protects user accounts from unauthorised access.
- Service improvement: Analyses usage patterns to improve the interface, platform speed and overall experience.
- Service communications: Sending account-related notifications, service updates, and information on bonuses you are eligible for.
- Legal compliance: To comply with applicable laws and regulations in Malaysia where required by the relevant authorities.
Padu88 does not sell, rent or share users' personal information with third parties for marketing purposes without your consent.
3. Cookies & Tracking
The padu88 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you access our website.
Types of Cookies Used
- Session cookies: Keeps you logged in during active sessions and saves basic preferences throughout your visit.
- Analytics cookies: Collects anonymised usage data to help us understand how users interact with the platform.
- Security cookies: Helps identify legitimate sessions and prevents unauthorised access to your account.
You can control or block cookies through your browser settings. However, blocking all cookies may affect certain platform features on padu88, including the ability to stay logged in.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All padu88 user data is stored on SSL-encrypted servers. Your personal data cannot be read or accessed by unauthorised parties during transmission or storage. Passwords are stored in an irreversible hashed format, meaning even internal staff cannot view your actual password.
We follow a data minimisation policy — information is only retained for as long as necessary for the stated purpose or as required by applicable law. Once an account is closed and the legal retention period has lapsed, data that is no longer needed will be securely deleted or anonymised.
Third-Party Sharing
Padu88 does not share users' personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment providers: Transaction information required to process RM deposits and withdrawals is shared with approved payment providers and is subject to their own confidentiality agreements.
- Legal authorities: Information may be disclosed to Malaysian authorities if required by law, court order or a legitimate official investigation.
- Technical service providers: Technical infrastructure providers that support platform operations may have limited access to data for technical purposes only, and are bound by strict data protection agreements.
5. User Rights & How to Contact Us
Right of Access & Correction
You have the right to access the personal information we hold about you. If you find that any information is inaccurate or outdated, you can update your profile directly within your padu88 account or contact our support team for assistance with corrections.
Right to Deletion
You may request deletion of your account and associated personal information by contacting the padu88 support team. Deletion requests will be processed in accordance with applicable legal requirements. Some information may need to be retained for a specified period to fulfil legal obligations before it can be permanently deleted.
Policy Changes
Padu88 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or registered email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact the padu88 support team via live chat on the platform after logging in. We are committed to responding to all privacy-related enquiries within a reasonable timeframe. You may also refer to our FAQ page for answers to frequently asked privacy questions.
Questions About Your Privacy?
The padu88 team is here to help Malaysian users understand their privacy rights and options. Contact us or check our FAQ for more information.